Shipping is free and we guarantee 100% satisfaction. Our goal is to deliver your orders as quickly as possible. Orders ship out within 1-3 business days and most customers receive their deliveries within 1- 3 weeks. To initiate a return or exchange: Please review the instructions below and initiate the return or exchange by emailing support@thetoybreed.com Returns must be postmarked no later than 15 days from the date of delivery Merchandise must be unused and in its original state, with all packaging intact and clean in appearance A Shipping Confirmation Email must accompany the returned merchandise in order for a refund to be processed

Helping your pet feel comfortable , stylish and secure is what we do. We guarantee all our orders to deliver. We want your return business and always offer the highest standards in customer service